Account information
If the account is active, the main record is kept for up to 12 months after closure
Effective date: September 2026
bj77 App Privacy Policy and Data Retention
This page shows how bj77 App stores, uses, and deletes data; we do not collect unnecessary data, and delete it after a specific period.
Many Dhaka users operate accounts with bKash or Nagad, so data protection, cookies and account control are written very clearly here.
How long data is kept
Transaction
Documents related to bKash, Nagad and Rocket may be kept for up to 5 years
Usage logs
Logs usually stay 90 days; this helps with troubleshooting and security verification
Cookie data
Session cookies end when the browser is closed; preference cookies stay for up to 12 months
Support messages
Support tickets are kept for up to 24 months; reviewing previous issues is easier
Security incidents
Risk documents remain until the investigation is completed; then they are archived if required by law
How account information is stored in the bj77 App
What we keep and why
Name, phone number and login history are kept; without these it is difficult to detect bj77 Login problems or to recover accounts
We do not keep unnecessary fields; but if incorrect information is provided, it may take 12 days to verify
How you control
- You can update profile address
- Tell support to change the old number
- You may not use anyone else's information
The information you provide when registering with bj77 is the main record; the same rule applies when logging in from Dhaka or Chattogram
Transaction data and data security
Which documents are
Limited documents are kept for verifying bKash, Nagad, Rocket and balance history; this makes suspicious activity easier to spot
To display detailed numbers, only the short portion is shown; full card numbers or secret codes are never revealed
How it is kept secure
Data travels encrypted, and access is restricted; not everything is in the hands of the whole team for daily work
There is a limit here; some documents may remain longer if legal review is required
bj77 LoginCookies and usage data
How cookies work
Cookies remember language, session and preferences, so you don't have to set the same thing repeatedly
When you log in on a new device you may need to grant bj77 APK permission again; this is normal on Android
What data is viewed
Which page is opened, how long you have stayed and where problems occurred are checked; this helps keep the app more stable
Not all cookies are necessary, so those that are not needed are kept limited
Cookies and account helpWhat happens if the account is closed
It is deleted, and what remains
When the account is closed, active profiles are hidden, but for security and legal reasons some records remain up to 12 months
This may sound bad to users, but it's necessary to match false reports and incorrect logs
If you want a refund, what
- Write to support
- Match the number and name
- You will receive an update once
Storing old information in the bj77 App does not always display it, and it is not used unless needed
Your rights and contact
You can view, correct, or limit your own information; if you think it's wrong you can request a correction
If you have bj77 Contact Page See more policy information Terms More Responsible use The page will also be
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